Knowledge base

Frequently asked questions about hiring a detective agency in India

40 answers covering legality, cost, matrimonial verification, methods, timelines and working with us from overseas — including the questions whose honest answers lose us business.

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Complete confidentiality, start to finish. Your identity is never disclosed, your case is never discussed with anyone, and every enquiry is handled personally by our chief investigator. We contact you only on the number and at the time you choose.

5 questions

Before you hire anyone

Yes. Private investigation is a professional service in India, and there is no law prohibiting you from engaging an investigator to verify information. What matters is the method. Gathering information from public records, open sources, observation in public places and voluntary interviews is professional. Accessing call records, banking data, government databases or private accounts is not, and both the agency and the client who commissioned it can face consequences under the Information Technology Act and the Bharatiya Nyaya Sanhita. See why choose us.

Five practical checks. One: does it have a verifiable physical address and a Google Business Profile tied to it. Two: will you speak to the actual investigator, or only to a salesperson. Three: will they give you a written scope with methods and limitations before taking money. Four: do they refuse improper requests, or offer call records and bank statements. Five: do they guarantee a result — because nobody who has not yet seen the facts can honestly do that.

Very little. Know the decision you are trying to make and the deadline attached to it. Bring whatever identifiers you have — a full name, approximate age, current city or workplace, and what has been claimed about them. You do not need to prepare a case file; the scoping call is where we work out which questions matter.

Yes. Scoping is free and deliberately useful even if you do not proceed — you will get an honest view of whether your question can be verified. We would rather spend twenty minutes telling you a case should not be run than take a fee for work that cannot answer it.

Up to a point. We need a way to contact you and to confirm you are a real person with a legitimate interest, which is a safeguard against the service being misused for stalking or harassment. Beyond that we collect as little as possible, we do not publish or share client identity, and we will not confirm a client relationship to anyone who asks.

6 questions

Cost and payment

It depends on the number of questions, the number of cities, the field days required, how many identifiers you can supply, urgency, and whether you need a documented report. As working ranges: background verification from around ₹8,000; pre-matrimonial verification typically ₹20,000–₹55,000; surveillance ₹8,000–₹18,000 per field day; corporate matters from around ₹45,000. Your written quote is fixed after the scoping call. Full detail on the fees page.

Because an immediate quote is a guess. Until we know what you actually need established, how many cities are involved and how much you already know, any number is either padded to be safe or too low to cover the work — and the second one ends with a request for more money halfway through. The scoping call takes about twenty minutes and produces a real figure.

No, and we would advise against hiring anyone who does. If an investigator earns more when a finding goes a particular way, they have a financial interest in the conclusion. That is precisely the incentive you do not want in someone reporting on your marriage or your business.

You still pay, because the fee covers the work and the verification rather than a particular outcome. In practice a clean finding is frequently the result a family needed: it closes the question. We tell you during scoping if we think a case is unlikely to produce anything useful, so you can decide before spending.

Yes, by international bank transfer to the firm's account. Quotes are given in INR with an indicative equivalent. We do not ask overseas clients to route payment through personal accounts, relatives or informal channels, and you should treat any agency that does as a warning sign.

No. Travel outside the scoped cities, government record fees and any specialist input are billed at cost and only with your prior approval. They are flagged as possible line items in the quote rather than appearing later.

7 questions

Matrimonial and family

Typically: identity and address; current employment, designation and income indicators; education and professional qualifications verified with the institution; family composition, standing and reputation in the locality; prior marriage, divorce or ongoing matrimonial proceedings; property and assets claimed during negotiation; any criminal or civil case on public record; and conduct where a specific concern has been raised. You choose which of these matter — a short targeted check costs considerably less than the full set.

It is a question people genuinely struggle with, so it is worth answering directly. Verification is not an accusation; it is confirming that what has been voluntarily represented to you is accurate, before a commitment that is very hard to reverse. The overwhelming majority of our matrimonial reports find no misconduct — they find a clean profile or minor overstatement. Both outcomes let a family proceed with confidence instead of doubt.

Enquiries are planned so that no single contact reveals who is asking or why. We do not approach the subject or their immediate household, observation is carried out at a distance, and locality enquiries are structured to appear routine. No investigator can offer a zero-risk guarantee, but we will tell you in advance if any proposed step carries real exposure, and you decide whether to take it.

Material overstatement rather than fraud. An inflated designation, a salary described at roughly double the real figure, a jointly held family property presented as personally owned, or a business that exists but is far smaller than suggested. Serious findings — an undisclosed prior marriage, a concealed criminal case, a dependency — occur in a minority of cases but are the reason the check is worth running.

Partly, and we are explicit about which parts. The India-side position — family, property, prior marriage, Indian records and reputation — we verify directly. Overseas employment and immigration status can be checked only against documents provided and what is verifiable from here. We will tell you plainly which claims will remain unverified rather than implying full coverage. See NRI support.

Honestly, talk first in most cases. An investigation is appropriate when you have genuinely tried to resolve it, the explanations do not hold together, and the uncertainty is itself damaging — or when you need documented facts for a legal proceeding. We have declined cases where it was clear the client needed a conversation rather than surveillance, and we will say so if that is how it reads.

It can support proceedings and is regularly provided to clients' advocates. Direct observation, dated field notes and documentary records carry evidential weight; hearsay does not. Admissibility is finally a matter for the court and your advocate's argument, so if court use is likely, say so at scoping and we will structure the documentation accordingly.

7 questions

Methods, legality and limits

No. Call detail records are released only to law enforcement under due process. Any agency offering them is either obtaining them unproperly — exposing you as well as itself — or taking your money for something it cannot deliver. What we can do instead is document who a person actually meets, where and when, through professional observation.

No. Unauthorised tracking and interception are not services we offer under the Information Technology Act and telecom law. Physical surveillance within a scoped, professional observation window is the legitimate alternative, and in practice it answers the underlying question better, because it shows conduct rather than coordinates.

No. Unauthorised access to a computer resource is not something we offer regardless of the relationship between the parties — being someone's spouse does not create a right of access. We review genuinely public information and verify claims against real-world sources instead.

Not the statements. Banking records are protected and obtaining them without authority is not something we offer that also renders the material useless in court. We can establish financial position indirectly and properly: property ownership through sub-registrar records, company interests and filings through the MCA, business premises and scale through inspection, and lifestyle and expenditure indicators through observation.

Only where it is appropriate, which means public or semi-public spaces. We do not record inside a private dwelling without consent, which breaches privacy law and taints the evidence anyway. Where video is appropriate we document how and where it was obtained, because provenance is what makes it usable.

Tell us, and tell your advocate. It matters because unproperly documented material is frequently challenged and excluded, and its existence can shift a court's attention from the other party's conduct to yours. We will not build on it, and we will not represent it as part of our findings — but knowing it exists helps us scope professional work that could stand on its own.

No. We decline cases where the purpose appears to be stalking, harassment, or locating someone who has deliberately removed themselves from an abusive situation; where the client wants a predetermined conclusion; and where the only route to an answer would be unprofessional. We will tell you the reason.

6 questions

Running a case

Single-city background or pre-matrimonial verification generally runs five to ten working days. Surveillance ranges from two days to four weeks depending on whether you need a single event or an established pattern. Post-matrimonial cases typically run two to five weeks; corporate due diligence one to three weeks. You get a specific estimate in the written scope. See the process page for the full table.

Through the channel you choose — phone, WhatsApp or email — at the interval agreed in the scope. Beyond that, if something emerges early that materially changes the picture, including something that makes further work pointless, you hear it immediately rather than at the end.

Tell us at the start. We will use only the channel and time window you specify, we will not leave voicemails identifying the firm, and we will not call outside that window. If you need us to use a different name when calling, say so and we will.

A dated written document covering: scope and method; a chronology of observations and findings with dates and locations; the verification status of each claim you asked about; supporting material such as photographs and record copies; any contradictions or gaps; and an explicit statement of limitations. Fact is kept separate from inference throughout.

Yes. Many cases run in stages — an initial verification, then a decision about whether deeper work is justified. We will give you a frank view on whether extending is likely to produce anything further, including when our answer is that it will not.

It is retained only as long as there is a legitimate reason to hold it, then securely disposed of. Case material is not reused, shared or used for marketing, and we do not maintain a database of past subjects. Details are in our privacy policy.

5 questions

Coverage and overseas clients

Jaipur and the rest of Rajasthan are handled directly by our own team. Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad and other Indian cities are covered by our own investigators in each city, with the scoping, supervision and reporting done by us. See locations.

No, and a detective agency does not need them. Our investigators work in every city we cover, and each case is scoped, supervised and reported from our head office in Pratap Nagar, Jaipur. Many agencies list branch addresses that are only virtual offices; we would rather tell you how the work is actually done.

Yes — overseas enquiries are a routine and substantial part of our practice. Calls are scheduled in your time zone, the scope and quote come by email, payment is by international transfer, and the report is written for someone who cannot visit in person. Start at international or NRI support.

Yes. We have our own investigators in the United States, Canada, the United Kingdom and Australia, and a network of investigators across the Gulf, so address and employment verification, background checks and discreet local enquiry can be carried out where the subject actually is, within local law. Where the case also has an India side — family, property, records, a prior marriage — our own team works that in parallel, and you receive one combined report. For a country outside that network we will tell you honestly what we can and cannot reach.

Our reporting is in English or Hindi. For field interviews we have Rajasthani, Marwari and Punjabi available, and for other regions the local field investigator works in the regional language. If you need the report in a particular language, raise it at scoping.

4 questions

Business and corporate

Registration status, directors and shareholding through MCA filings; whether the registered and operating addresses are real and active; the actual scale of operations through inspection; litigation on public record; reputation with suppliers and in the trade; and whether the people presenting the business are who they claim to be. See corporate investigation.

Yes, within professional limits. We can verify their declared background, observe conduct in public and workplace-adjacent settings, check for undisclosed business interests or related-party links, and document a pattern. We cannot access their accounts, devices or communications. Most internal fraud cases are solved by establishing relationships and patterns rather than by intercepting anything.

Yes, and it is standard practice. Verifying identity, address, education, employment history and references is professional. Good practice — and increasingly expected under Indian data protection law — is to obtain the candidate's consent, which also makes institution checks considerably easier. We will advise on this at scoping.

Typically four to eight working days for a standard check, driven mainly by how fast the institutions and previous employers respond. Senior hires involving multiple employers, cities or directorship checks run longer. If you have a joining date, tell us and we will say honestly whether it is achievable.

Your question not here?

Call and ask it directly. If the answer is that your situation cannot be investigated properly, you will be told that too.